Shipping Policy

Thank you for shopping with nativecos. We are committed to delivering your order in a timely and reliable manner. Please read the details of our shipping process below.

Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing times may be extended. You will be notified if there are any delays.

Shipping Time

Once your order has been processed, please allow 5-10 business days for your package to be delivered. Shipping times may vary depending on your location.

Shipping Fees

Shipping fees are calculated at checkout based on your order and shipping location. The applicable shipping charge will be displayed before you complete your purchase.

Order Cancellation

You may request to cancel your order within 24 hours of placing it. After this window, we may have already processed or shipped your order, and cancellation may no longer be possible. Please contact us promptly at galvinheath684068@gmail.com for cancellation requests.

Returns and Refunds

If you are not fully satisfied with your purchase, you may return the item within 30 calendar days from the delivery date for a refund. To be eligible, items must be returned in their original condition and packaging.

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. In such cases, please contact us at galvinheath684068@gmail.com so we can provide further instructions.

Once we receive your returned item, please allow 5-7 business days for your refund to be processed. Refunds will be issued to the original payment method used for purchase.

Contact Us

If you have any questions regarding your order, shipping, or returns, please do not hesitate to contact our customer service team at galvinheath684068@gmail.com.