Terms of Service

Welcome to nativecos. By using our website at https://natiivecos.shop and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

Order Processing

Orders are typically processed within 1-3 business days after payment confirmation. Once your order is processed, it will be prepared for shipment.

Shipping Policy

Shipping times range from 7 to 12 business days depending on your location and shipping method selected. Shipping fees are calculated and displayed at checkout before you finalize your purchase.

Cancellation Policy

You may cancel your order within 24 hours of placing it. After this period, we may have already started processing your order and cancellation may not be possible. Please contact us promptly if you wish to cancel:

Email: galvinheath684068@gmail.com

Returns and Refunds

If you are not satisfied with your purchase, you may return the item within 14 days of receiving your order for a refund or exchange, subject to the conditions below:

The item must be returned in its original condition, unused and with all original packaging.
Return shipping is the responsibility of the customer unless the item is defective, damaged, or incorrect.
To initiate a return, please contact us at galvinheath684068@gmail.com with your order details and reason for return.

Refunds will be processed within 5-10 business days after we receive and inspect the returned item. The refund will be issued to the original payment method used during purchase.

Responsibility for Shipping

The shipping fee charged at checkout covers delivery of your order to the specified address. Customers are responsible for any return shipping costs unless the returned item is defective, damaged, or was incorrectly sent.